Return & exchange

At Black Luxe, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a simple and transparent return & exchange process. Items can be exchanged or returned within 7 days of delivery, provided they are unused and in original condition. Free repairs are available under our 1-year warranty for manufacturing defects, with lifetime service support offered at an additional cost. Please note that international orders are not eligible for returns or exchanges. For assistance, contact our support team and we’ll ensure a smooth, hassle-free experience.